TERMS OF USE

Welcome to WESTFUR COLLECTIVE LLC. Please carefully read the following Terms of Service before visiting or purchasing our pet supplies. By using this website or completing an order, you agree to and accept these terms.

I. Company Introduction

WESTFUR COLLECTIVE LLC is committed to providing customers with high-quality pet supplies, including but not limited to pet toys, pet grooming products, pet travel gear, and other related products.

II. Products and Orders
All product information, prices, and stock availability are subject to change and are displayed on the website in real time.

We reserve the right to modify, update, or remove products from the website at any time.

You will receive an order confirmation email after successfully placing your order.

If we are unable to ship your order due to insufficient stock, payment irregularities, or other force majeure events, we reserve the right to cancel the order and issue a refund.

III. Pricing and Billing Terms
All product prices are as displayed on the website, and the currency unit is as shown on the checkout page.

By submitting your order and completing payment, you authorize WESTFUR COLLECTIVE LLC to charge you a one-time fee based on the order amount.

All pet supplies sold by our company are “one-time sale” items and do not involve any automatic renewals, subscription fees, or recurring charges.

Apart from the product cost, shipping cost, and applicable taxes clearly stated in the order, there are no hidden fees.

In the event of payment failure, refund, or transaction anomalies, we reserve the right to contact the user for information verification.

IV. Payment Methods

We support multiple secure payment methods, including but not limited to:

Credit/Debit Card
Third-party secure payment platforms

All payment transactions are processed through an encrypted security system to ensure your payment security.

V. Logistics and Delivery
Orders are typically processed within 1-3 business days after payment.

Delivery time may be delayed due to region, weather, holidays, or logistics company reasons.

After shipment, customers will receive tracking information.

WESTFUR COLLECTIVE LLC is not liable for delivery delays caused by force majeure.

VI. Returns and Refunds

Please contact us promptly if there are quality issues or damage during transportation.

Unused items can be returned within the specified time.

Some special items may not be eligible for return or exchange; please refer to the product page for details.

After approval, the refund will be returned to the original payment account.

VII. User Responsibility

Users shall not:

Provide false information

Engage in illegal activities

Interfere with the normal operation of the website

Copy or disseminate website content without authorization

If any violation is discovered, we reserve the right to restrict or terminate the relevant services.

VIII. Intellectual Property

All content on this website, including text, images, trademarks, designs, and related materials, belongs to WESTFUR COLLECTIVE LLC or the relevant rights holders and may not be used without authorization.

IX. Limitation of Liability

To the extent permitted by law, WESTFUR COLLECTIVE LLC shall not be liable for any indirect, special, or incidental losses arising from the use of or inability to use this website and its products.

X. Terms of Service Modification

We reserve the right to update or modify these Terms of Service at any time. The updated terms will take effect immediately upon publication on the website.